All parcels are shipped from our warehouse in Sydney, NSW, from postcode 2208 and all orders are Safe Dropped. Regular Post: • FREE for orders over $150 • $12.95 for orders $150 or under • 1-6 Business Days (for more accurate delivery times, this depends on your location) • Every Parcel with Tracking Information! • If you have any concerns about your order, please contact us immediately and one of our customer service representatives will be of assistance Australia Post Collection Point: • Select a convenient and free local collection point from more than 4,500 locations Australia-wide • Locations include supermarkets, pharmacies, Post Offices and 24/7 Parcel Lockers with Australia Post Collect. • In the checkout, choose the “Collection Point” tab and type in your suburb to see available locations near you. • Your order will be delivered to your chosen location and you’ll receive an email or text notification when it is ready to collect. You may experience an additional waiting period for despatch and delivery during peak Shipping to New Zealand All parcels sent to New Zealand are done so through Seko Logistics. We offer both standard shipping and express services. Express parcels can take up to 1-4 business days to arrive whereas standard can take between 3-8 business days. These times are reflective of metro areas only and additional days will be required for areas outside. This is excluding any delays in dispatching the order in which the customer will be notified. Please Note: Due to Covid-19, international parcels may experience delays that are out of our hands. The rates are weight based and are displayed in the below table: Standard Express Under 1kg 7.95 12.95 Under 3kg 15.45 19.75 Under 5kg 22.05 26.95 Under 7.5 28.35 31.65 The maximum weight limit is 7.5kg, any order over will require more than one shipment. Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise. Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas. International Shipping All international parcels are shipped through the Australia Post International services. All delivery times shown are in business days and we will not accept refunds or returns for deliveries made outside of these days. Please Note: Due to Covid-19, international parcels may experience delays that are out of our hands. All parcels are subject to a 5kg weight limit and all parcels above the specified weight limit will not be able to sent out as one shipment. For parcels that exceed the weight limit, please contact us and we may be able to make arrangements for a single delivery, however we make no guarantee. Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise. Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas. Depending on which country you are shipping too, you may have to pay additional customs clearance charges. These additional charges for customs clearance is the recipients’ responsibility. Us a sender has no control over these charges so we advise you to contact your customs authority if you have any concerns. Our international shipping rates are displayed at checkout.